General terms of SW Wellness
By registering with SW Wellness:
You consent to participating in yoga at your own risk and confirm that you have no physical limitations that prevent you from practising yoga/breathwork (or you have consulted with your GP for advice regarding any injuries / health conditions or before starting a new exercise regime).
You understand that it is your responsibility to inform Sophie of any injuries / relevant health conditions (this includes pregnancy) before each session.
You understand that general classes (Yoga & Breathwork) are unsuitable for pregnant women. If you are pregnant (2nd trimester onwards) please see my Pregnancy Yoga classes.
You understand that yoga is a physical activity and therefore carries the possibility of physical injury and you assume all risk of injury to yourself. You agree to release Sophie Ward of Sophie Ward Wellness of liability for any injury to persons or any loss or damage to property before, during or after a class.
You confirm that you are over the age of 16. Children from the age of 12 can attend class if accompanied by a parent /guardian and a Youth Waiver Form has been completed. It is recommended that you attend a class first to establish whether you feel it would be suitable for your child.
You understand that Sophie acts as a guide only and this is your practice, therefore you are encouraged to listen to your body and take rest when you need to. If something doesn't feel right or is painful, please stop, take rest or try a different variation.
You have read the class description and understand your responsibilities in adhering to the guidelines in the best interests of yourself and others.
•DURING THE SESSION:
Sophie pays for the hire of venues and therefore can only arrive at the venue 15 minutes before the session start time to set up. Please aim to arrive 5 minutes before your session ready to start, no earlier please.
Please ensure your phone is turned off / on silent for the duration of your session.
It goes without saying, but please be kind and respectful of other participants at all times.
•CANCELLATION POLICY -
All sessions are non-refundable.
For weekly classes: You can reschedule your class to another weekly session once without charge, with 24+ hours notice. Any late cancellations or no shows will unfortunately be lost. This applies to drop ins, class passes and memberships.
Workshops and events are generally non-transferrable. If you find you can no longer attend, please contact me at hello@sophiewardwellness.com with as much notice as possible. For regular events (i.e monthly Yin/Breathwork) I may be able to reschedule with 72+ hours' notice if there is another event the following month. Cancellations with less than 72 hours notice will unfortunately be lost.
Unfortunately last minute cancellations (although I appreciate can sometimes be unavoidable) and no shows cannot be rescheduled and your session will be lost (this also applies if you have a class pass or subscription).
As a small business, I am unable to offer refunds apart from in exceptional circumstances. Please get in touch if you have any concerns about your booking - hello@sophiewardwellness.com
If you make a mistake in booking (i.e duplicates, wrong date) - I can offer a refund in this case - but it will be minus processing fees.
If the session is cancelled our end, I will always endeavour to give as much notice as possible and you will be offered a new date or a refund if you can no longer attend.
•CLASS PASSES / SUBSCRIPTIONS
Class passes and subscriptions are non-refundable.
You understand that a 5 class pass is only valid for 8 weeks, and any classes not used within that time period (unless prior agreement is in place) will be lost.
If you have a recurring subscription (Regular Yogis / Unlimited Yogis) you understand you will be billed automatically each month and it is your responsibility to book your weekly sessions within this time. Unfortunately I cannot roll sessions on other than with prior agreement (i.e holidays) where I will need 1+ months' notice.
Memberships can be cancelled at any time.
•CONTACT
If you have any questions or concerns about a booking, you can contact me at hello@sophiewardwellness.com. Please note I work part-time & flexibly, so may not see your email straight away. Please do not use my personal number or personal social media accounts for booking related queries.
You consent to participating in yoga at your own risk and confirm that you have no physical limitations that prevent you from practising yoga/breathwork (or you have consulted with your GP for advice regarding any injuries / health conditions or before starting a new exercise regime).
You understand that it is your responsibility to inform Sophie of any injuries / relevant health conditions (this includes pregnancy) before each session.
You understand that general classes (Yoga & Breathwork) are unsuitable for pregnant women. If you are pregnant (2nd trimester onwards) please see my Pregnancy Yoga classes.
You understand that yoga is a physical activity and therefore carries the possibility of physical injury and you assume all risk of injury to yourself. You agree to release Sophie Ward of Sophie Ward Wellness of liability for any injury to persons or any loss or damage to property before, during or after a class.
You confirm that you are over the age of 16. Children from the age of 12 can attend class if accompanied by a parent /guardian and a Youth Waiver Form has been completed. It is recommended that you attend a class first to establish whether you feel it would be suitable for your child.
You understand that Sophie acts as a guide only and this is your practice, therefore you are encouraged to listen to your body and take rest when you need to. If something doesn't feel right or is painful, please stop, take rest or try a different variation.
You have read the class description and understand your responsibilities in adhering to the guidelines in the best interests of yourself and others.
•DURING THE SESSION:
Sophie pays for the hire of venues and therefore can only arrive at the venue 15 minutes before the session start time to set up. Please aim to arrive 5 minutes before your session ready to start, no earlier please.
Please ensure your phone is turned off / on silent for the duration of your session.
It goes without saying, but please be kind and respectful of other participants at all times.
•CANCELLATION POLICY -
All sessions are non-refundable.
For weekly classes: You can reschedule your class to another weekly session once without charge, with 24+ hours notice. Any late cancellations or no shows will unfortunately be lost. This applies to drop ins, class passes and memberships.
Workshops and events are generally non-transferrable. If you find you can no longer attend, please contact me at hello@sophiewardwellness.com with as much notice as possible. For regular events (i.e monthly Yin/Breathwork) I may be able to reschedule with 72+ hours' notice if there is another event the following month. Cancellations with less than 72 hours notice will unfortunately be lost.
Unfortunately last minute cancellations (although I appreciate can sometimes be unavoidable) and no shows cannot be rescheduled and your session will be lost (this also applies if you have a class pass or subscription).
As a small business, I am unable to offer refunds apart from in exceptional circumstances. Please get in touch if you have any concerns about your booking - hello@sophiewardwellness.com
If you make a mistake in booking (i.e duplicates, wrong date) - I can offer a refund in this case - but it will be minus processing fees.
If the session is cancelled our end, I will always endeavour to give as much notice as possible and you will be offered a new date or a refund if you can no longer attend.
•CLASS PASSES / SUBSCRIPTIONS
Class passes and subscriptions are non-refundable.
You understand that a 5 class pass is only valid for 8 weeks, and any classes not used within that time period (unless prior agreement is in place) will be lost.
If you have a recurring subscription (Regular Yogis / Unlimited Yogis) you understand you will be billed automatically each month and it is your responsibility to book your weekly sessions within this time. Unfortunately I cannot roll sessions on other than with prior agreement (i.e holidays) where I will need 1+ months' notice.
Memberships can be cancelled at any time.
•CONTACT
If you have any questions or concerns about a booking, you can contact me at hello@sophiewardwellness.com. Please note I work part-time & flexibly, so may not see your email straight away. Please do not use my personal number or personal social media accounts for booking related queries.